The Conveyancing Quality Scheme (CQS) was launched by the Law Society in 2011, designed to create a trusted community which helps deter fraud and continually improve standards across the residential conveyancing sector.

The CQS provides a recognised quality standard for residential conveyancing practices and establishes a level of credibility to sellers, buyers and their mortgage lenders.

As members of the CQS, our staff are required to undertake mandatory training courses through accredited providers to ensure that they follow best practice and meet the required standards of technical expertise. The CQS sets out a preferred practice for how residential property transactions should be completed. As a client, this should reassure you that we are able to provide all the information you need to understand the conveyancing process, options, costs, and timescales from the outset.

What can you expect from us?

  • When you contact us to discuss your sale or purchase we will explain clearly the steps in the process and what you can expect from your solicitor
  • We will tell you what the costs will be and, if there are any changes to the transaction, we will advise you of any knock-on effect on fees
  • We will keep you informed of progress on your sale and purchase
  • We will work in line with the quality standards of the Law Society's CQS.

We will:

  • Treat you fairly
  • Be polite and professional
  • Respond promptly to your enquiries
  • Tell you about any problems as soon as we are aware of them
  • Ask for your feedback on our service.

You can find more information on the CQS here:

Do please call us if you would like to discuss any aspect of this article or your property transaction.

Although every effort has been made to ensure that the information provided in this article is accurate and correct, the information provided does not constitute any form of advice. Please note: this article only applies to England and Wales as property in Scotland and Northern Ireland is subject to different rules.

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